--- title: IT management, software and documentation | Karbonic canonical: https://www.karbonic.net/index-en.html meta-description: 'IT management, custom software, automation and documentation: Karbonic works with you from your business needs.' description: 'IT management, custom software, automation and documentation: Karbonic works with you from your business needs.' language: en og:title: IT management, software and documentation | Karbonic og:description: 'IT management, custom software, automation and documentation: Karbonic works with you from your business needs.' og:image: https://www.karbonic.net/assets/workplace-human-v16.webp og:locale: en_GB og:type: website og:url: https://www.karbonic.net/index-en.html twitter:card: summary_large_image twitter:title: IT management, software and documentation | Karbonic twitter:description: 'IT management, custom software, automation and documentation: Karbonic works with you from your business needs.' twitter:image: https://www.karbonic.net/assets/workplace-human-v16.webp theme-color: '#17212c' --- Source : https://www.karbonic.net/index-en.html Karbonic · IT, software and documentation # IT that supports your work. Manage your IT, create software, automate a task or rework your documents: start with what is taking up your time. [Choose a service](https://www.karbonic.net/index-en.html#expertises) [Let's discuss your projectFR](https://www.karbonic.net/contact.html) ![Illustration of a person at a workstation with an IP phone and a compact computer.](https://www.karbonic.net/assets/workplace-human-v16.webp) Tools designed around real work. ## From request to result Animated example · fictional data ### Business website I’d like a website that explains my services and is easy for me to update. A clear page, ready for review. Structured content · published after approval [Explore this use case](https://www.karbonic.net/expertise-en.html#a-practical-application-updating-this-website) ### IT report Every morning, show me what needs checking in my IT systems, with the sources behind it. A report that highlights what needs attention. Findings are kept separate from actions to be decided. [Explore IT management](https://www.karbonic.net/gestion-parc-en.html) ### Manual Turn these Word documents into a consistent manual for the web and PDF. One source, several publication formats. Technical review comes before publication. [Explore structured documentation](https://www.karbonic.net/documentation-technique-en.html) IT management · Development · Technical communication Le Locle, Switzerland Our services ## What do you need? Choose what you need to explore the possibilities and see a concrete example. ![Illustration of compact infrastructure with servers and network connections.](https://www.karbonic.net/assets/servers-v8.webp) IT estate · Servers · Telephony ### IT management My IT needs to work without taking up my time every day. Workstations, servers, networking, backups and 3CX telephony: your installation is managed as a whole. Long-term support for law firms through growth and transitions. #### Take over and centralise management Equipment, accounts, licences and access are inventoried. Updates and interventions are organised with an overall view, including for remote staff. #### Manage servers and telephony Physical servers, virtual machines, storage, networking and 3CX are managed together. Dependencies are identified to understand what a failure or change could affect. #### Check recovery after a failure The backups needed and the order of recovery are defined. Tests establish what can be restored and what is still missing. Getting started An existing inventory, the main problems encountered and the services that must remain available. [Full service details](https://www.karbonic.net/gestion-parc-en.html) [3CX telephony](https://www.karbonic.net/telephonie-3cx-en.html) [Hosting and data](https://www.karbonic.net/hebergement-donnees-en.html) ![Illustration of a workspace for analysing security events and network connections.](https://www.karbonic.net/assets/security-v8.webp) EDR / XDR · Audits · Investigation ### Security & forensics Am I properly protected? And what happened? IT estate protection, alert analysis, audits and digital investigation: the measures are chosen according to your risks. An IT estate restored after an intrusion. #### I already have antivirus protection: what is missing? Existing protection, access, patches and backups are examined. The value of EDR is assessed against the information to protect and the capacity to handle alerts. #### EDR, XDR: do I need both? EDR helps investigate workstations and servers. XDR brings together several sources. The choice depends on the estate, connections and questions that need answering; a product name alone is not enough. #### I need to understand an incident Firewall logs, system activity, storage media and phones can be examined. Deleted data and location traces are sought according to what remains available, without promising recovery in every case. Getting started Your current protection, a specific alert or incident, and the consequences you want to avoid for your business. [Full service details](https://www.karbonic.net/systemes-securite-en.html) [EDR: uses, alternatives and limitationsFR](https://www.karbonic.net/journal-edr-xdr.html) [Digital investigation](https://www.karbonic.net/investigation-numerique-en.html) [NetWatch](https://www.karbonic.net/netwatch-en.html) ![Illustration of a person developing software on two screens.](https://www.karbonic.net/assets/development-v6.webp) Applications · ERP · Code recovery ### Custom software My tool no longer fits the way I work. Creating an application, taking over software or consolidating a prototype: your business rules guide development. ERP development since 1999, from financial consolidation to construction. #### Build an application that is useful day to day Screens, calculations, data, users and access rights are defined from real situations. An initial version allows the people involved to check how it works. #### Develop what already exists Legacy software or an AI-generated prototype can be audited. Reusable parts, defects and dependencies are identified before proposing further development. #### Prepare for deployment Data, possible errors, backups and updates are checked. Source handover, licences and support are specified as part of the project. Getting started A business task, a few examples of data and the limitations of your current tool. [Full service detailsFR](https://www.karbonic.net/logiciels-sur-mesure.html) [Karbonic software](https://www.karbonic.net/logiciels-en.html) [From prototype to usable softwareFR](https://www.karbonic.net/journal-vibe-coding.html) ![Abstract composition of structured information flows.](https://www.karbonic.net/assets/automation-v3.webp) Connections · Documents · Reports ### Task automation I keep copying, filing and checking the same things. Data exchanges, documents and reports can be prepared automatically, with checks on exceptions. Centralised documentation sets for reusing content and translations. #### Connect the tools already in use One application can receive data from another, a document can be prepared from a form, or a folder can be filed according to your rules. Available access and interfaces are examined. #### Use AI where the task justifies it AI can help read varied documents or prepare a summary. For a fixed rule or a data transfer, conventional processing may be easier to verify. #### Know what happens when an error occurs A missing document, a duplicate or a lost connection must be identified. Stop, recovery and validation conditions are planned; an error should not spread silently. Getting started A repetitive task and a few examples, including a problematic case. [Full service detailsFR](https://www.karbonic.net/logiciels-automatisation.html) [Example: the morning IT reportFR](https://www.karbonic.net/journal-rapport-matin.html) [Work, budget and schedule](https://www.karbonic.net/accompagnement-en.html) ![Illustration of a technical writing workspace with reference parts and measuring instruments.](https://www.karbonic.net/assets/service-writing-v9.webp) Word · Structured authoring · DITA / DocBook ### Documentation & translation My documents exist, but they are difficult to maintain. Writing, reworking Word files, harmonisation, translation and publishing: your content is organised for reuse. Writing, translation and documentation management for dozens of clients over more than twenty years. #### Reuse my existing Word documents The useful versions are identified. Headings, styles, tables, illustrations and terminology are harmonised; repetition and outdated passages are addressed with your specialists. #### Write and translate without starting again Shared content, product variants and languages are organised. Wording is revised where needed, then terms, values and instructions are checked against the sources. #### Choose a structure and publish Structured Word, HTML, DITA or DocBook: the format is chosen according to your documents, tools and reuse requirements. Web, PDF and print outputs are prepared from that structure. Getting started One or two representative documents, the languages required and the desired publishing formats. [Full service details](https://www.karbonic.net/documentation-technique-en.html) [HTML Editor](https://www.karbonic.net/html-editor-en.html) [Text, images and dataFR](https://www.karbonic.net/contenus-langues.html) [An example of a multi-format manualFR](https://www.karbonic.net/journal-manuels-multiformats.html) ![Abstract composition of rings and flows arranged around a centre.](https://www.karbonic.net/assets/orchestration-v3.webp) Local AI · Hosting · Independence ### Data & artificial intelligence I want to benefit from the tools without losing control of my data. Local processing, hosted services or a hybrid setup: uses, costs and data flows are explained. Summaries that keep every fact linked to its source. #### Choose a first concrete use case A sample allows results, preparation time and required corrections to be compared. Value is assessed against your work before the processing is extended. #### Understand what leaves the business Documents transmitted, providers' access and retention conditions are identified. A local or hybrid solution can be considered where some processing must remain on site. #### Keep the option to change Exports, backups, formats and dependencies are examined. Ways to recover information and resume work elsewhere are planned from the start. Getting started A proposed use case, the type of data involved and your confidentiality requirements. [Full service details](https://www.karbonic.net/donnees-ia-en.html) [Keep my data on site or use hosting](https://www.karbonic.net/hebergement-donnees-en.html) [On site or hosted services?FR](https://www.karbonic.net/journal-local-microsoft.html) The links between your tools matter too ## Does your need span several areas? Our work is information processing: producing, structuring, protecting, translating and publishing information, and connecting it across your tools. A manual can be linked to your product data. A report can bring together information from several tools. An application needs to fit your network and access rules. These connections are considered from the outset, with an overall understanding of your business. [How the work is organisedFR](https://www.karbonic.net/approche.html) ![Actual K-Shield interface before analysis.](https://www.karbonic.net/assets/kshield-etat-des-lieux.png) Actual K-Shield interface, published on WPSuite. ## Software experience, applied to your work. **“I want a tool that fits my business and can evolve with it.”** From ERP work since 1999 to security and publishing tools, Karbonic designs software around the operations it needs to support. K-Shield, NetWatch and HTML Editor are tangible examples. Ongoing work also covers business management, email, document files and summaries whose facts remain linked to their sources. Your business rules, data migration, checks and maintenance are considered together. [Expertise & projects](https://www.karbonic.net/expertise-en.html) · [Our software](https://www.karbonic.net/logiciels-en.html) · [How results are checkedFR](https://www.karbonic.net/approche.html) Hosting & control over data ## On your premises, in the cloud or across both. You choose where your data and services are managed. Costs, access, backups and recovery conditions are explained before you decide. [Compare hosting options](https://www.karbonic.net/hebergement-donnees-en.html) Keep my data on my own equipment Physical servers, virtual machines or compact infrastructure can be managed on your premises. Maintenance, security and backups are part of the arrangement. Use hosted services Features, access, processing locations and costs are examined. Backups and the ability to recover your data are prepared. Combine both approaches Some services can remain on site while others are hosted. Exchanges and access rights are organised to keep the whole manageable. News & practical questions ## Guidance for decisions. [View the journalFR](https://www.karbonic.net/actualites.html) [![Illustration of a hand holding a phone displaying a conversation, beside a computer showing a web page. ](https://www.karbonic.net/assets/news-conversation-v20.webp)](https://www.karbonic.net/journal-site-conversation-en.html) Product & innovation ### [Update your website through a conversation](https://www.karbonic.net/journal-site-conversation-en.html) On karbonic.net, a plain-language request becomes a published, versioned update. A practical use of AI from a phone or computer. 18 October 2026 [![Illustration of local storage and remote infrastructure through a glass partition. ](https://www.karbonic.net/assets/news-local-cloud-v9.webp)](https://www.karbonic.net/journal-local-microsoft.html) Guidance ### [Your data on site or with a cloud provider: what needs deciding? FR](https://www.karbonic.net/journal-local-microsoft.html) On-site servers, hosted services or a hybrid setup: the choice needs to address access, backups, costs and the ability to recover your data. 17 October 2026 [![Illustration of information being checked before being shared with a digital assistant. ](https://www.karbonic.net/assets/news-ai-work-v9.webp)](https://www.karbonic.net/journal-ia-octobre-2026.html) News ### [AI at work: the new recommendations from the Swiss NCSC. FR](https://www.karbonic.net/journal-ia-octobre-2026.html) Published on 16 October 2026, the Swiss NCSC guidance outlines questions to address before sharing business information with an AI tool. 17 October 2026 A concrete starting point ## Let's discuss what you want to improve. Describe the difficulty. Options and the work required will be discussed with you. [Let's discuss your situationFR](https://www.karbonic.net/contact.html) [Work, budget and schedule](https://www.karbonic.net/accompagnement-en.html)